Callyssee Customer Service

Callyssee Customer Service is committed to maintaining the highest standards of professional care in its product processes, packaging and delivery. This is geared towards guaranteeing the best customer service experience whether you order from the website or buy any of the beauty products from the closest departmental store or outlet near you.

Callyssee Customer Service can be reached through the product pack address for physical mails while the email and toll-free contact details are made available on the last paragraph of this post.

Product Safety

  • Callyssee deploys the certified standard laboratory standards for all testing and verification processes, and this complies with the necessary regulations of the FDA and the E U 7th Amendment Cosmetic
  • All ingredients used in the production of our beauty solutions are thoroughly tested and reviewed with dual layers of safety control by our world-class team of clinicians, physicians, and toxicologists.
  • All products from Callyssee are tested and screened for safety compliance before they are sold or shipped out to customers. The proven commitment to quality is irreversible.

Product Shipping & Delivery

If you order through our website, your products will be delivered by FedEx/UPS, and this is exclusively to US addresses only. Saturdays and Sundays are not included in our shipping schedule for Express shipping and APO/FPO or P.O. boxes are also not eligible. Shipping to Hawaii, Alaska or U, S territory is only possible with Premium shipping option.

Privacy & Security has layers of electronic, physical and procedural safeguards in order to help safeguard personally identifiable information. All transactions on our website are transmitted by utilizing encrypted form that adheres to industry-standard Secure Sockets Layer (SSL) to prevent information interception.

Returns & Replacements

Returns are accepted if made with the original packaging, and a 100% refund will be processed for you. For delivery of the same, a prepaid return to sender package must apply. If this is not made available as stated, returns are not processed.

Refunds are processed in a 14 days period, and this is made possible by a credit card holder credit. If exchanges are needed, they will be completed in 21 days. For any unused or unopened item to be accepted, it must be purchased directly from website, all others sources are invalidated.

Callyssee Customer Service Contact:

Direct access to Callyssee Customer Service is as follows:


Phone: US toll-free call 1 844 331 1224


Warm me up with the heating mask!

5 5 1
LOVE the Callyssee heating mask with zeolite clay! It's great to gently fight breakouts and smooth skin without irritating it like other clay masks can. Always on the lookout for the best deal on this mask so I can stock up 😉

Café con Leche Mask IS hydrating!

4 5 1
I tried the sample size of the Café con Leche Hydrating Mask and was pleasantly surprised: it's got great ingredients including real coffee grounds + organic coffee extract + bentonite clay + kaolin clay. My skin was left feeling good and NOT dry. Giving it 4 stars because it's not vegan -- make a vegan version of this without fragrances and I'll buy it nonstop! It is a really unique mask -- it's clay so it detoxes and shrinks pores, but it's hydrating so it's gentle on skin, and you can exfoliate by scrubbing your face with the coffee grounds at the end before you rinse it off! Super cool.

So happy!

5 5 1
I just tried the under eye patches for the first time and I'm in love! They made my eyes feel so hydrated and awake! I love that they have coffee in them AND that they make my face feel amazing and soft. Thank you!